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Allcargo Logistics, one of India’s biggest integrated logistics services providers and the global leader in LCL consolidation has announced that its teams in various divisions are showing an exemplary commitment to serving the nation. The continuous operations by team members across divisions are undertaken with necessary precautions and permissions during the COVID-19-induced nationwide lockdown.
Team members of the projects and equipment division, Mumbai CFS, Mundra CFS, Chennai CFS, ONGC shore-based operations, and crane site locations have been working tirelessly. Defying all challenges and uncertainties, the teams just like the frontline warriors are serving the logistics requirements of the customers.
It has not been easy to keep trade moving but CFS’s across the country have been contributing significantly in ensuring that ports do not get choked. Cargo is being de-stuffed as soon as the containers arrive in the CFS, but due to various reasons, customers have been unable to take deliveries during the first few weeks of the COVID-19 crisis. With warehouses being choked and not much evacuation, de-stuffing schedules had to be amended as per the requirements of customers’ urgency.
“While ports and port operations have been exempted from the lockdown as they fall under the essential services, the circumstances have posed a lot of operational challenges for logistics players like us to continue operations as planned. As the lockdown was the need of the hour to contain the spread of COVID-19, our teams rose to the occasion with resilience and intent to defeat the challenges. They have been continuously operating throughout the lockdown period by cautiously practising hygiene and necessary social distancing among other precautions. We are proud of our team members for their commitment and call them our COVID-19 Warriors. We are also deeply grateful and acknowledge the key roles of all other COVID-19 warriors that include port and customs officials, doctors and hospital staff, police, local panchayats and administrative authorities, for their unstinted help in keeping our operations and our country’s essential services running, much as we thank our customers for their support in this time of crisis,” said Mr. Adarsh Hegde, Jt. Managing Director, Allcargo Logistics.
At the Mumbai CFS, the team ensures that all the equipment deployed at the CFS are up and running. The team makes necessary arrangements for crew movement, accommodation, food, etc. Similarly, the trailers’ operations team is efficiently managing the fleet to maintain 80% trailer fleet utilization. The team at ONGC shore-based operations put in place enhanced safety measures to safeguard the health of the personnel employed at the site. Allcargo’s shore-based team also offers amenities for staff deployed at Mumbai CFS and NSICT Port operations.
The Mundra CFS team has been efficiently managing the incoming cargo volume. The maintenance team is ensuring all the equipment is up and running, reducing the breakdowns to a minimum. And, the team at Chennai CFS is ensuring all the comfort to the crew to help them work efficiently. Furthermore, the employees at the crane site locations decided to stay put at the worksites to manage and look after the cranes. Because of that, the cranes managed to resume work soon after the relaxation announced by the Government on certain infra segments.
The project and equipment teams at the frontlines are bravely fighting the odds and moving ahead and delivering project cargo to the destinations. The teams are in progress to successfully manage and move refinery vessel products, stator and rotors, break-bulk shipments and more for some of the biggest market leaders in the industry.
With the lockdown slowly easing in different parts of the country, the teams are geared up to keep up their determination and effort to offer ingenious logistics solutions to customers.
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I just wanted to say a big thank you to Mark, Debbie and your teams for the great service we have received from ECU Worldwide. Your willingness and availability at all times are highly appreciated to achieve the service we get from yourselves.
Over a period of many years, Diamond Global Logistics have chosen to place business with ECU Worldwide UK. The service given to us by Ian, mark and their colleagues has been exemplary. In our view, ECU have set standards in customer service that other companies can only dream of. We are approached on a frequent basis by ECU’s competitors but no matter what they claim to be able to offer us, we are never convinced as to their abilities to attain the high standards that we seek in our service providers. In these days of rates being seen to be the all-important factor, with service often being an afterthought by many, ECU are a breath of fresh air in the marketplace. The relationship Diamond Global Logistics has with ECU is one that we place great value upon.
ECU Worldwide offers exceptional service at competitive prices and is our first choice for LCL shipments in the industry. Along with its extensive ocean freight service portfolio, they also provide a logistic hub and spoke service for the actual door-to-port service.