Entrepreneurship with a Purpose
Practice the owner’s mindset, as the organisation is the collective soul of its employees. Be unwilling to accept ‘it cannot be done’ as an answer. Take initiative to push limits. Use resources consciously, chase goals aggressively, be frugal and pursue passion for business excellence.
Recognize that our customers are the reason for our existence. Be obsessive about delighting customers and all stakeholders. As our Vision and Mission suggest, go to infinite ends to deliver the best customer experiences.
Innovation and Execution
Constantly strive to challenge conventional views and drive innovation with new ideas, a futuristic outlook and perspectives from the youth. Maximise impact by delivering world-class solutions leveraging IT, digital platforms and newer technologies. Be agile, flexible and lead the disruption.
Build a highly capable and committed team to build growing businesses which deliver highest value by fostering a meaningful relationship with all stakeholders by practicing highest standards of business ethics, humility and governance.
Care for Environment and Society
Always aim to minimise the impact on environment, supporting scientific research that reflects environmental and sustainability concerns. Build a culture of empathy within the companies
I just wanted to say a big thank you to Mark, Debbie and your teams for the great service we have received from ECU Worldwide. Your willingness and availability at all times are highly appreciated to achieve the service we get from yourselves.
Over a period of many years, Diamond Global Logistics have chosen to place business with ECU Worldwide UK. The service given to us by Ian, mark and their colleagues has been exemplary. In our view, ECU have set standards in customer service that other companies can only dream of. We are approached on a frequent basis by ECU’s competitors but no matter what they claim to be able to offer us, we are never convinced as to their abilities to attain the high standards that we seek in our service providers. In these days of rates being seen to be the all-important factor, with service often being an afterthought by many, ECU are a breath of fresh air in the marketplace. The relationship Diamond Global Logistics has with ECU is one that we place great value upon.