Source: IT Supply Chain
As we merge from a global pandemic, the world as we know it has significantly altered, promoting an environment of revaluation resilience, and risk-averseness. Industries across sectors are innovating and creating new products and services to cater to the changing needs of our growing populations. Advances in healthcare delivery, growth in ecommerce, and increasing, and increasing dependency on technology across sectors are changing how we are operating at a fundamental level.
With Increased impetus on building global and connected manufacturing hubs across the world, there is a large potential for particularly the logistics sector to widen its offering at a global scale. It is this silent Digital transformation that will redefine the logistics sector over the next decade. The pandemic has also prompted the logistics industry to build future-ready infrastructure that can respond to any disruption more swiftly. Thus, a responsive supply chain will be a combination of technology, speed, cost, and efficiency. Further, prompting agility within supply change management will counter the rapidly changing market and demand patterns.
In the context, it is imperative for logistics majors to acknowledge growing trends in the industry and create appropriate products and services to cater to these tends. A few relevant trends include:
Increase in supply chain visibility: A recent report by PWC has stated that the 'broad goal of supply chain visibility is to collect better information about supply chain operations, improve efficiency, reduce risk, boost customer satisfaction, and increase profits. Through increased digitization of Supply Chain Management, this visibility is increasing and is being quantitatively monitored through data. Digitization of the supply chain offers organisation the ability to track their products and services in real-time, enhance the experience for both the consumers and the sellers. With large logistics players focusing on digitizing their offer, several benefits are merging for customers:
I just wanted to say a big thank you to Mark, Debbie and your teams for the great service we have received from ECU Worldwide. Your willingness and availability at all times are highly appreciated to achieve the service we get from yourselves.
Over a period of many years, Diamond Global Logistics have chosen to place business with ECU Worldwide UK. The service given to us by Ian, mark and their colleagues has been exemplary. In our view, ECU have set standards in customer service that other companies can only dream of. We are approached on a frequent basis by ECU’s competitors but no matter what they claim to be able to offer us, we are never convinced as to their abilities to attain the high standards that we seek in our service providers. In these days of rates being seen to be the all-important factor, with service often being an afterthought by many, ECU are a breath of fresh air in the marketplace. The relationship Diamond Global Logistics has with ECU is one that we place great value upon.